Customer Testimonials

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Just bought my second car off Paul, gave me a excellent part exchange price. Very nice to deal with and nothing is to much trouble thanks.

Excellent product and customer service.

Phoned and spoke to Paul about a car on the Thursday and having agreed the deal within half an hour, Paul delivered the car (over 100 miles) on the following Saturday morning. Excellent customer service; the car was taxed and presented in pristine condition. I wouldn’t hesitate to recommend Paul Smith Car Sales Ltd. A 5* service.

Exceptional, Transparent, Customer First, Great Value
My 2nd car purchased through Paul and again received exceptional service. Such a transparent car dealer which is rare to find in the car industry especially at the moment. If you are thinking of changing your car and want one in fantastic condition and that has been truly looked after… Speak to Paul !

It was a very satisfactory experience. Paul had prepared the car for my test drive and explained the new features I hadn’t come across before. He was courteous and helpful and even delivered the car to my home. It is exactly what I have been looking for and I am very happy with it.

Soneone I would do business with again ….
Paul was very genuine and easy to deal with. Informative and fair.
Didn’t beat around the bush, made me a fair offer for. my part exchange. We dud business swiftly and without any hassle.
I felt that the deal was right for me almost immediately. I made arrangements for a test drive abd collected the car the following day.
I had to change the timings but Paul fitted in with what I asked without hesitation. .

Very easy to do trade with. No pushy sales pitch.

Excellent old fashioned customer service.
Thanks again Paul, if I’m correct my seventh vehicle over the years. Always low mileage, fully serviced and immaculately presented down to the smallest detail. Paul looks after all his returning customers, provides a very fair trade-in valuation and should there be any issues, he always has them sorted either locally or near the buyers home. A genuine dealer!

An overall good experience.
Buying from Paul was a calm experience from the first visit to view to the final purchase. No pressure applied as with main dealers. Very accommodating and available to answer any questions while you had your at home “thinking time”

Just purchased a new car from Paul, this is my 3rd car, and have been more than happy dealing with Paul since i purchased my first car from him 10 years ago, no hassle no messing about just straight talking and happy to help you in a polite and friendly manner. If all car sales was this easy.




No hard sell at this dealer, just honest discussion around market conditions with good summary of what car could do for us.
I didn’t want to part exchange my vehicle but Paul gave good advice for its disposal, and nice touches at the end of deal included the supply of spare number plate for caravan and the arrangement of fitting tow bar to car at a good cost.

Gentleman’s Car Deal!

Having searched on Auto-Trader with a definitive criteria, suitable used vehicles included one at Paul Smith Car Sales Ltd. When I rang about it, I spoke directly to Paul Smith who met me and my wife on site the next day. He was extremely courteous and very knowledgeable about the car, which was immaculately clean and tidy. Mr Smith was particularly helpful to my wife in demonstrating the seating possibilities and explaining the dashboard and other controls and functions. An appropriate deal was quickly and amicably agreed, including a three month warranty and a reasonable part-exchange value for our aging car. He maintained an impressively tidy and organised office and completed the necessary paperwork to DVLA and arranged payment of the car road tax for us. When we came back three days later to complete the transaction and exchange the vehicles, he even set up the blue-tooth feature to link my mobile phone to the car’s system and also set up our homeward journey on the built-in sat-nav!

Very impressed with Auto Trader was not to sure at first but Paul was very helpful not to pushing, and gives one time to desired on purchase of car. Forecourt of cars very well presented, and office very impressed to customer service thankyou,

Paul drove the car up to us in Manchester. Great service, amazing deal. I would highly recommend Paul Smith car sales to anyone. Thank you. XxX

No problems brought car to door. Little bit of give and take. I wanted the car Deal done .

Never put under pressure, really helpful, found the car I wanted within a week, really good service.

Very clear very honest. Small honest car dealer who was a joy to deal with.

From initial contact Paul ensured that I was completely satisfied with price for exchange car I offered, absolutely no pressure on completing sale etc unlike a couple of main dealers I had contact within the previous week, arranged a delivery time & date & promptly delivered the car of choice, after 45 years of buying car off a forecourt etc this was a first for me buying via internet it won’t be the last and I suspect it’ll be Paul I call first for my next car. Thank you Paul for making the process painless and worry free.

Really helpful, not pushy and keen to make sure we were happy. Great car, perfect for what we needed.

The car was as described. I haven’t driven it yet but I would have no hesitation in recommending Paul to my friends and family.

Bought a new car in 20 minutes process so simple including PX. Swapped vehicles following day. Vehicle prepared to exceptional high standard. Immaculate.

Great customer service Paul goes out of his way to provide the customer with first class vehicles and delivery So good we bought two vehicles from him Cheers PauL.

Saw the car online in the morning and purchased by the end of the day. The owner offered a reasonable p/x for our car and was straight talking instead of the tripe uttered by many saleman, thanks for your help.

Thanks again to Paul for his excellent service from a previous returning customer. Although only a few months since purchasing my last car, I needed something taller and automatic for access reasons. As usual Paul used his experience and knowledge to help me make a purchasing choice and made sure I was happy before making my final decision. Another excellent quality and unmarked vehicle complete with a very fair exchange deal to boot. See you again but not too soon. Neil, Lincoln

Very helpful not pushy, really pleased with my new car.

After having previous trouble with other dealers this experience was like a breath of fresh air!
Absolutely incredible service, recieved my Nissan Juke earlier than expected, driven all the way from Lincoln to Devon. Ever so grateful for the loveliness and down to earth transaction. All questions happily answered and assurance guaranteed. Cannot recommend highly enough! Thank you, thank you, thank you!

Not ALL Car Dealers are the same.
We went over this morning to look at a particular car Paul had available, Nothing was rushed, Everything explained. We are hoping to collect the car on Saturday. Thanks Paul, A Pleasure so far.

Ordered morning same day delivered brilliant Paul.
Excellent salesman very helpful in all fields of information prompt delivery easy terms polite and easy to do business with 5star would recommend is service to all.

Paul highly professional. The whole process was easy and straight forward. Would have no hesitation in purchasing another car in the future or recommending to others.

Extremely helpful, made the experience of test driving, applying and then picking up the car super easy and was really fast. Helped me tax the car before I left the office and showed me everything I needed to know about the cars features and how to use them. Even set up my phone Bluetooth for my drive home! Couldn’t have asked for more.

The whole process from start to finish could not have been easier, great service and fantastic value.

Paul delivered our Ford Ecosport today. all done over the phone, very pleased. We would definitely recommend Paul Smith Car Sales Ltd to everyone. Its lucky for us that due to lockdown restrictions we contacted Paul. We are over the moon and could not be more satisfied. John and Linda Bellamy.

Fantastic service Paul. The new car is perfect. You really are first class as a person and you have provided excellent service from start to finish. Best wishes from Linda John and Chris Bellamy.

Bought a new shape Kuga – St Line X 2020 plate. Paul is a down to earth, straight forward, honest chap. Wants to do a deal and get the best price for you on the car and any part-ex.Great service. Couldn’t be more helpful. A really nice chap as well.

This is my second car from Paul. I changed it as I needed an automatic car. All sorted very quickly, and Paul delivered my car the next day ! Wonderful I left my Sat Nav in the other car, and Paul posted it to me the very next day !! I would recommend Paul to anyone looking for a second hand, low milage, pristine vehicle. So Happy with my new car.

Excellent Service

I was unsure of buying a car online but needn’t have worried as Paul was very helpful & professional from the start. No hassle or pressure at all. Paul sent a decent video of the car for us to view within a couple of hours of my initial enquiry. Car was then delivered following weekend at 8.30 on a Sunday morning! Job done! Excellent service & would totally recommend.

Today 1st Feb 2021
Paul delivered my new car to South Yorkshire at the specified time
With a full mot that was done this morning before he set off
A pleasant bloke with an easy painless transaction socially distanced on my driveway
Paperwork was all in order and the car looks like new
I thoroughly recommend Paul if you are looking to change your vehicle
They are as described and the personal touch is very reassuring
You will always deal directly with him

After years of buying cars
Well over 130 plus

It’s refreshing to see a dealer interact with potential customers and giving them what they want

Just hope this is as reliable as my Yaris was

Thanks Paul


Distance purchase due to covid so Paul took a detailed video of the car and sent it over to me. A man true to his word, communication was spot on. Fantastic customer service, fab car just as he said. Delivered to my door, no delays. Would definately recommend to others.

Excellent service sorted everything out of us ready to pick it up full Mot would buy again from him.

Great Service. Car was in immaculate condition on arrival and was just as described. Paul provided videos to accommodate the current lock down situation. Great Bargain. Exactly what I was looking for. Thanks Paul

Fantastic. Great advice on best car for my needs, without being pushy. Great selection of very nice cars and from start to finish a brilliant service. Would definitely recommend and buy from Paul again. Now have a lovely car!

Down to earth person took the time explaining the ins and out. If I wanted to exchange a motor again i would get in touch, my wife was pleased about the exchange and the car she got. Thank You Mr P Smith and cheers.

Helpful polite and punctual . It was a pleasure doing business with Paul nothing was too much trouble and he had a very cheerful personality.

Paul provides the kind of customer service that simply doesn’t exist anymore. In my experience, the big names just cannot compete with Paul on personal service. Who could you get to deliver a vehicle on your doorstep before 8am? AND after traveling 400 miles from England to Scotland. Astonishing! Then take your old car away. So convenient. Take note young suits! And his USP of low mileage, one owner vehicles got me the lowest mileage SUV in my price range on the whole of Autotrader. It still has that new car smell! As Arnold once said, “I’ll be back”. I look forward to doing business with Paul again in the future and will be recommending him to all. Many thanks Paul.

Pleasure to do business with, very helpful from start to finish.

I cannot adequately describe the excellent service my wife and I received from this dealer. In the past I have purchased vehicles from main dealers but none can equal the care, consideration and friendly dealings we had on purchasing our vehicle with Paul Smith. I would recommend him to anyone. He handled all necessary documentation i.e. taxation, change of cherished number plates etc. making our transaction trouble free.

Excellent service very helpful delivered our car and took care of all paperwork.

We drove 150 miles to inspect a car that Paul was selling and was very pleased that it was exactly as he had described.Paul was polite and not at all pushy,giving us as much time to test drive and inspect the car as we needed.

I am writing to say what a pleasant experience it was to deal with a honest car dealer we had a very nice experience dealing with Paul Smith and no high pressure sales and a fair price for our trade in and would certainly recommend Paul Smith car sales to all our friends thanks Keith and Linda.

It was a pleasure doing business with Paul. Very polite and not pushy at all. I was a bit weary of paying for the car over the phone as I live in South Wales and the car was in Lincoln so he brought the car down to me and payed him on the day of delivery which I thought was very decent of him. The car was immaculate and it runs like a dream. The price was also spot on and was a lot cheaper than anywhere else on all of the net. The wife loves this car I would certainly recommend this fella to people as he is a very decent chap and certainly would not sell you crap. Thanks mate and maybe do business with you in the future👍

Helpful and informative with an easy car exchange.

Professional, good customer service, all vehicles well presented. Made the purchase of my car very easy. Really pleased with how approach worked from start to completion.

Thanks to Paul for yet another very low mileage ‘brand new’ car with a 3 year old plate, my fifth over the years from Paul Smith Car Sales Ltd. The difference this time it was one that I asked him to keep an eye out for. For once a genuine used car dealer who is very fastidious about the condition of his vehicles right down to the smallest detail. Well worth a look if depreciation is a concern but a new look car is essential.

A fantastic service from start to finish! Extremely knowledgable about the car I was purchasing and helped me find the right car for me. I was informed every step of the way and I would highly recommend his services for anyone looking to purchase a new vehicle! I’ll be going through Paul Smith Car Sales ltd for all my vehicles in the future! Thanks again! One extremely satisfied customer.

Very professional, well organized and helpful, a pleasure to have done business with Paul. Will definitely recommend to family and friends. From first contact to doing the final deal was seamless.

Felt at ease from the moment we pulled up, no hard sell, car was immaculate as were all the cars on the forecourt. It was a pleasure to do business with this dealer- he thoroughly deserves to do well and is nothing like any preconceived ideas of a second hand car salesman you may have. Had the car a few weeks now and all good !

This company went out of their way to enable us to buy a car from them, within our limited time window. The car was immaculate and in pristine condition, just as advertised. I would certainly use them again and would happily recommend them to family and friends.

We travelled to Lincoln from Scunthorpe a bit warily, never having dealt with Paul Smith Car Sales before. However, we found the man himself to be friendly, honest and knowledgeable. We test drove a low mileage Kadjar and were very impressed, purchasing and driving home the car that very same day. On the way home, a warning light appeared on the car, and we immediately informed Paul. The next morning, Paul drove from Lincoln to pick up the car and took it back to Lincoln. By early evening, the car was back with us, with the fault duly fixed. Needless to say, we were impressed with the level of service which we received. We therefore highly recommend Paul Smith Car Sales.

A great collection of quality cars and the dealer was very professional and understanding in his approach. He was easy to talk to and very helpful with a couple of queries I had. First class dealer and would recommend him very highly to others.

After purchasing several vehicles from Paul Smith, this has yet to be by far the most pristine and well presented Mercedes I’ve come across. Pauls professional and excellent knowledge certainly gave me plenty of reinsurance that I was making the correct decision. Excellent service from start to finish smooth, hassle free with a absolutely faultless attitude. Highly recommended.

Brilliant, Paul is a real gent and has great cars, well happy 😁

This is my fifth car from Paul Smith and still he made it another pleasurable experience with his expert knowledge and attention to detail.The new car was immaculately prepared and well presented. I would recommend without hesitation Paul Smith Cars to anyone.

Excellent service from Paul. Transaction completed very efficiently. New car immaculately prepared. On a personal note the salesmen is a very decent chap who knows his trade . I would thoroughly recommend him.

Second car we have had from Paul. The cars are always immaculate and a great price.

We travelled from Leeds to see a specific car after speaking to Paul on the phone. We received a warm friendly welcome from Paul and immediately felt at ease. All of Paul’s cars were well presented and appeared of top quality. The car was just what we expected. Well presented and a good price. The part exchange price offered was good and needless to say we did the deal.
Paul was extremely helpful and the whole experience was enjoyable. We have found the car to be everything we hoped for and will check Paul’s deals next time we change.

First class service from Paul from my very first inquiry to concluding a deal. The car looked stunning,I was given ample opportunity to assess and examine it, was given a relaxed and knowledgeable on the road trial and all my queries and questions were dealt with quickly and openly to my satisfaction. Well done and thank you Paul for one of the best car purchases I have ever experienced.

Great service with zero hassle. Paul was able to provide my ideal car at a fair price – can’t ask for more than that. The car was prepped to a high standard and the one minor blemish on an alloy was sorted before I picked it up. Would recommend without hesitation!! Thanks again Paul.

Just bought a car from this garage and I’m delighted I did! The car was in immaculate condition. The friendly and knowledgeable sales person a real gem – no pushy sales talk and no bull – first rate service, and a first class car and I would certainly recommend to anyone looking go and buy from this garage.

So lucky to have found Paul Smith Car Sales Ltd. Bought a Ford Kuga from Paul a couple of weeks ago. Really nice, genuine chap with a fantastic selection of used cars. All immaculately presented. Wouldn’t hesitate to recommend him and will certainly give him a call when we next need another car.

Dealing with Paul was a pleasurable, stress-free experience. With a combination of great custimer service and Paul’s attention to detail, we bought our Ford Kuga safe in the knowledge that we had the backing of a trusted and reputable dealer.
It was obvious to see that Paul only deals in top quality stock and this was demonstrated by the purchase of our ultra low mileage, totally pristine Kuga which we have been thoroughly delighted with. Would not hesitate to buy from Paul again.
Well done Paul!

Purchased Kuga , Perfect service throughout. No pressure at all. Delivered to us for no extra cost. Manager helpful, polite, knowledgeable and friendly. Would definitely recommend. Thanks very much.

Paul has a good selection of first class nearly new low mileage cars. The whole process of buying a car was a pleasure, from looking at cars to driving the chosen car off the forecourt was stressless. I would highly recommend Paul Smith Car Sales to anyone.

Another good experience at Paul Smith Car Sales. Great choice, quality and price. Paul offers advice but does not pressure you and is happy to help in any way he can. My third car from Paul and having mentioned I wanted to change he managed to source a great car for me in terms of spec and price. Will definately return again in the future. I wish Paul success with his business as he definately works hard and always treats the customer with repect.

Friendly seller with low mileage cars at very competitive price for the car we bought. Instant response to after sales problem. I would recommend friends and family to consider Paul Smith Car Sales when looking for a change of car.

Excellent buying experience. Particularly pleasant, knowledgeable staff. The car I bought was exactly as described. My wife and I are highly delighted with our purchase. We would highly recommend to anyone looking for a low mileage car at a reasonable price.

The salesman was very helpful he explained all about the car and took me for a test drive. I would recommend him to friends and family. He did not push any cars on me but let me make my own decision. I would certainly go back if required another car in the future.

Paul was very accommodating, waited for us to get over on a Sunday. No sales pitch, just honest, straightforward information.

This is the second car we have purchased from Paul Smith and on both occasions found him to be trust worthy and efficient I would have no qualms in recommending his car sales to anyone.

Nothing was too much trouble, vehicle was perfect, very helpful and pleasing experience.

Great service. Pleasure to buy a car from. Picked me up from the train station to save me getting a taxi. Has lovely used cars all in amazing condition. Would highly recommend. Feels like we have a brand new car.

Faultless and understanding. The dealership could not have been more helpful.

I found buying the car very easy as the car was really good low mileage car that I was looking for and with in a week had been to Scotland with no problems.The dealer was helpful would recommend.

Great service well looked after nothing to much trouble thanks.

Can’t praise him highly enough , very professional sent me several photos of the car we wanted ,was a pleasure doing business with.

A very professional man knows his job. He took me for a test drive in the car we was thinking of getting no pressure. Gave me time to talk to my husband before I bought it.

Very pleased with dealer and purchase. Car was in excellent condition when collected and felt was at a fair price. Secured an extended warranty for me at less than half list. Visited a number of times and was treated courteously on every occasion. Would highly recommend.

From my initial telephone inquiry to the handing over of the keys of the purchased car, I found the whole experience of buying a car from Paul Smith Car Sales Ltd to be trouble free. The price for the car purchased was I though very reasonable and the trade in offer very fair also. The paperwork was processed very efficiently and with no great input on my part being required, which was a relief. So, I’ve obtained the car that I wanted and found the experience to be a positive one overall.

All my questions were answered clearly and patiently, I felt I could make an informed decision. The whole process was smooth, efficient and organised. All very painless, I am pleased with my new car !

This is my second car from Paul ,a genuine and honest dealer all his cars are immaculate and his service is second to none .I can definitely recommend if looking for a car.

Found vIa AA Cars search. Sent message via AA, Telephoned me, very helpful, we arranged a test drive. On arriving very knowledgeable about the vehicle a Peugeot Partner Tepee Automatic with under 300 miles on the clock and as new. Offered a fair price on our trade in, we concluded a deal and completed the necessary paperwork. On collecting of the vehicle the handover included further helpful information about the vehicle. Thank you , we will contact you again when I need a future vehicle.

Lovely Quality vehicle bought from Paul, will Recommend him to any one wanting a new car.

Fully recommend Paul Smith Car Sales Ltd. First class service.

Second time we have dealt with Paul. No pressure when dealing with him, all is explained fully in a helpful manner. His cars are immaculate with a good choice of various models. When a deal is agreed he is very organised in sorting out paperwork there and then, leaving you in no doubt that everything has been done properly and efficiently, he gives you peace of mind and confidence that you are dealing with a genuine guy. Highly recommended in every way, reasonable priced, good quality cars, well presented and just so uncomplicated to deal with. See you next time we’re changing Paul.

Paul is great guy to deal with. Have recently had good selling and buying expierience with him. He gives you loads of info on car you are interested in and also good long test drive. Would definitely deal with again.

First class service from first telephone call to completion of deal. This is my second car purchase from Paul. I live over 2 hour drive away from Pauls car sales and the reason I deal with Paul is because he is genuine and that is very rare in car sales. So thank you Paul.

I would totally recommend Paul Smith cars Ltd, I found the whole experience extremely easy, Paul offered me a fair price for my trade in and explained everything thoroughly to me regarding the paperwork and all my new car controls etc. I would happily travel from our home town St.Neots to Lincoln again and recommend others to visit Pauls website and read the other great testimonials he has received by other satisfied customers.

I have bought a number of cars from Paul Smith Cars over the past 10 years, and always experienced a professional, good value service both for my part exchange and new car purchase. This occasion was no exception and I would highly recommend this dealer.

Absolutely brilliant top guy.
From my initial enquiry, there was no pressure to buy, Paul was extremely helpful with all my questions. Due to the distance (Lincoln – Cornwall) got a friend to look over the vehicle, she replied: “its fab, looks brand new” and she was right. I’ve got an awesome vehicle with minimum mileage and gadgets – without ‘new price tag’.
Paul met me half way to exchange vehicles, explained everything on the car (even got my phone connected!) nothing was too much hassle for him and didn’t feel any pressure from him wanting to get back to Lincoln as soon as the paperwork and final payment was done.
I WOULD recommend Paul to ANYONE who wants a vehicle that’s in showroom condition, with low mileage – he is extremely passionate about the cars he gets, – only the best, and I’ve just got mine back to Cornwall with Pauls help and patience.
I’ll be coming back 🙂 THANK YOU PAUL

Never bought a Car hassle free like today. A genuine Car Seller, not the normal forecourt sales person you normally get at a dealership, where you get the sales person running backwards and forwards to the manager. You only deal with Direct with the owner. Everything from enquires to picking the car up, went smoothly. His car’s are great and very low millage, in lovely condition. Obviously spends a lot of time finding the Cream of the Secondhand market, ensuring its in perfect condition. I was dubious about not dealing direct with a dealership, but I have totally changed my mind, I would be more than happy to recommend Paul Smith Car Sales to anyone. Excellent Service.

Have bought cars from Paul in the past and just bought our third!
Didn’t even consider going anywhere else. This one, like the others is absolutely pristine.
This transaction was smooth and effortless and we would definitely recommend buying from Paul.

Drove a car 170 miles to me after a deposit over the phone then remaining money paid when he arrived with the car. Thanks for your help.