Customer Testimonials

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Distance purchase due to covid so Paul took a detailed video of the car and sent it over to me. A man true to his word, communication was spot on. Fantastic customer service, fab car just as he said. Delivered to my door, no delays. Would definately recommend to others.

Excellent service sorted everything out of us ready to pick it up full Mot would buy again from him.

Great Service. Car was in immaculate condition on arrival and was just as described. Paul provided videos to accommodate the current lock down situation. Great Bargain. Exactly what I was looking for. Thanks Paul

Fantastic. Great advice on best car for my needs, without being pushy. Great selection of very nice cars and from start to finish a brilliant service. Would definitely recommend and buy from Paul again. Now have a lovely car!

Down to earth person took the time explaining the ins and out. If I wanted to exchange a motor again i would get in touch, my wife was pleased about the exchange and the car she got. Thank You Mr P Smith and cheers.

Helpful polite and punctual . It was a pleasure doing business with Paul nothing was too much trouble and he had a very cheerful personality.

Paul provides the kind of customer service that simply doesn’t exist anymore. In my experience, the big names just cannot compete with Paul on personal service. Who could you get to deliver a vehicle on your doorstep before 8am? AND after traveling 400 miles from England to Scotland. Astonishing! Then take your old car away. So convenient. Take note young suits! And his USP of low mileage, one owner vehicles got me the lowest mileage SUV in my price range on the whole of Autotrader. It still has that new car smell! As Arnold once said, “I’ll be back”. I look forward to doing business with Paul again in the future and will be recommending him to all. Many thanks Paul.

Pleasure to do business with, very helpful from start to finish.

I cannot adequately describe the excellent service my wife and I received from this dealer. In the past I have purchased vehicles from main dealers but none can equal the care, consideration and friendly dealings we had on purchasing our vehicle with Paul Smith. I would recommend him to anyone. He handled all necessary documentation i.e. taxation, change of cherished number plates etc. making our transaction trouble free.

Excellent service very helpful delivered our car and took care of all paperwork.

We drove 150 miles to inspect a car that Paul was selling and was very pleased that it was exactly as he had described.Paul was polite and not at all pushy,giving us as much time to test drive and inspect the car as we needed.

I am writing to say what a pleasant experience it was to deal with a honest car dealer we had a very nice experience dealing with Paul Smith and no high pressure sales and a fair price for our trade in and would certainly recommend Paul Smith car sales to all our friends thanks Keith and Linda.

It was a pleasure doing business with Paul. Very polite and not pushy at all. I was a bit weary of paying for the car over the phone as I live in South Wales and the car was in Lincoln so he brought the car down to me and payed him on the day of delivery which I thought was very decent of him. The car was immaculate and it runs like a dream. The price was also spot on and was a lot cheaper than anywhere else on all of the net. The wife loves this car I would certainly recommend this fella to people as he is a very decent chap and certainly would not sell you crap. Thanks mate and maybe do business with you in the future👍

Helpful and informative with an easy car exchange.

Professional, good customer service, all vehicles well presented. Made the purchase of my car very easy. Really pleased with how approach worked from start to completion.

Thanks to Paul for yet another very low mileage ‘brand new’ car with a 3 year old plate, my fifth over the years from Paul Smith Car Sales Ltd. The difference this time it was one that I asked him to keep an eye out for. For once a genuine used car dealer who is very fastidious about the condition of his vehicles right down to the smallest detail. Well worth a look if depreciation is a concern but a new look car is essential.

A fantastic service from start to finish! Extremely knowledgable about the car I was purchasing and helped me find the right car for me. I was informed every step of the way and I would highly recommend his services for anyone looking to purchase a new vehicle! I’ll be going through Paul Smith Car Sales ltd for all my vehicles in the future! Thanks again! One extremely satisfied customer.

Very professional, well organized and helpful, a pleasure to have done business with Paul. Will definitely recommend to family and friends. From first contact to doing the final deal was seamless.

Felt at ease from the moment we pulled up, no hard sell, car was immaculate as were all the cars on the forecourt. It was a pleasure to do business with this dealer- he thoroughly deserves to do well and is nothing like any preconceived ideas of a second hand car salesman you may have. Had the car a few weeks now and all good !

This company went out of their way to enable us to buy a car from them, within our limited time window. The car was immaculate and in pristine condition, just as advertised. I would certainly use them again and would happily recommend them to family and friends.

We travelled to Lincoln from Scunthorpe a bit warily, never having dealt with Paul Smith Car Sales before. However, we found the man himself to be friendly, honest and knowledgeable. We test drove a low mileage Kadjar and were very impressed, purchasing and driving home the car that very same day. On the way home, a warning light appeared on the car, and we immediately informed Paul. The next morning, Paul drove from Lincoln to pick up the car and took it back to Lincoln. By early evening, the car was back with us, with the fault duly fixed. Needless to say, we were impressed with the level of service which we received. We therefore highly recommend Paul Smith Car Sales.

A great collection of quality cars and the dealer was very professional and understanding in his approach. He was easy to talk to and very helpful with a couple of queries I had. First class dealer and would recommend him very highly to others.

After purchasing several vehicles from Paul Smith, this has yet to be by far the most pristine and well presented Mercedes I’ve come across. Pauls professional and excellent knowledge certainly gave me plenty of reinsurance that I was making the correct decision. Excellent service from start to finish smooth, hassle free with a absolutely faultless attitude. Highly recommended.

Brilliant, Paul is a real gent and has great cars, well happy 😁

This is my fifth car from Paul Smith and still he made it another pleasurable experience with his expert knowledge and attention to detail.The new car was immaculately prepared and well presented. I would recommend without hesitation Paul Smith Cars to anyone.

Excellent service from Paul. Transaction completed very efficiently. New car immaculately prepared. On a personal note the salesmen is a very decent chap who knows his trade . I would thoroughly recommend him.

Second car we have had from Paul. The cars are always immaculate and a great price.

We travelled from Leeds to see a specific car after speaking to Paul on the phone. We received a warm friendly welcome from Paul and immediately felt at ease. All of Paul’s cars were well presented and appeared of top quality. The car was just what we expected. Well presented and a good price. The part exchange price offered was good and needless to say we did the deal.
Paul was extremely helpful and the whole experience was enjoyable. We have found the car to be everything we hoped for and will check Paul’s deals next time we change.

First class service from Paul from my very first inquiry to concluding a deal. The car looked stunning,I was given ample opportunity to assess and examine it, was given a relaxed and knowledgeable on the road trial and all my queries and questions were dealt with quickly and openly to my satisfaction. Well done and thank you Paul for one of the best car purchases I have ever experienced.

Great service with zero hassle. Paul was able to provide my ideal car at a fair price – can’t ask for more than that. The car was prepped to a high standard and the one minor blemish on an alloy was sorted before I picked it up. Would recommend without hesitation!! Thanks again Paul.

Just bought a car from this garage and I’m delighted I did! The car was in immaculate condition. The friendly and knowledgeable sales person a real gem – no pushy sales talk and no bull – first rate service, and a first class car and I would certainly recommend to anyone looking go and buy from this garage.

So lucky to have found Paul Smith Car Sales Ltd. Bought a Ford Kuga from Paul a couple of weeks ago. Really nice, genuine chap with a fantastic selection of used cars. All immaculately presented. Wouldn’t hesitate to recommend him and will certainly give him a call when we next need another car.

Dealing with Paul was a pleasurable, stress-free experience. With a combination of great custimer service and Paul’s attention to detail, we bought our Ford Kuga safe in the knowledge that we had the backing of a trusted and reputable dealer.
It was obvious to see that Paul only deals in top quality stock and this was demonstrated by the purchase of our ultra low mileage, totally pristine Kuga which we have been thoroughly delighted with. Would not hesitate to buy from Paul again.
Well done Paul!

Purchased Kuga , Perfect service throughout. No pressure at all. Delivered to us for no extra cost. Manager helpful, polite, knowledgeable and friendly. Would definitely recommend. Thanks very much.

Paul has a good selection of first class nearly new low mileage cars. The whole process of buying a car was a pleasure, from looking at cars to driving the chosen car off the forecourt was stressless. I would highly recommend Paul Smith Car Sales to anyone.

Another good experience at Paul Smith Car Sales. Great choice, quality and price. Paul offers advice but does not pressure you and is happy to help in any way he can. My third car from Paul and having mentioned I wanted to change he managed to source a great car for me in terms of spec and price. Will definately return again in the future. I wish Paul success with his business as he definately works hard and always treats the customer with repect.

Friendly seller with low mileage cars at very competitive price for the car we bought. Instant response to after sales problem. I would recommend friends and family to consider Paul Smith Car Sales when looking for a change of car.

Excellent buying experience. Particularly pleasant, knowledgeable staff. The car I bought was exactly as described. My wife and I are highly delighted with our purchase. We would highly recommend to anyone looking for a low mileage car at a reasonable price.

The salesman was very helpful he explained all about the car and took me for a test drive. I would recommend him to friends and family. He did not push any cars on me but let me make my own decision. I would certainly go back if required another car in the future.

Paul was very accommodating, waited for us to get over on a Sunday. No sales pitch, just honest, straightforward information.

This is the second car we have purchased from Paul Smith and on both occasions found him to be trust worthy and efficient I would have no qualms in recommending his car sales to anyone.

Nothing was too much trouble, vehicle was perfect, very helpful and pleasing experience.

Great service. Pleasure to buy a car from. Picked me up from the train station to save me getting a taxi. Has lovely used cars all in amazing condition. Would highly recommend. Feels like we have a brand new car.

Faultless and understanding. The dealership could not have been more helpful.

I found buying the car very easy as the car was really good low mileage car that I was looking for and with in a week had been to Scotland with no problems.The dealer was helpful would recommend.

Great service well looked after nothing to much trouble thanks.

Can’t praise him highly enough , very professional sent me several photos of the car we wanted ,was a pleasure doing business with.

A very professional man knows his job. He took me for a test drive in the car we was thinking of getting no pressure. Gave me time to talk to my husband before I bought it.

Very pleased with dealer and purchase. Car was in excellent condition when collected and felt was at a fair price. Secured an extended warranty for me at less than half list. Visited a number of times and was treated courteously on every occasion. Would highly recommend.

From my initial telephone inquiry to the handing over of the keys of the purchased car, I found the whole experience of buying a car from Paul Smith Car Sales Ltd to be trouble free. The price for the car purchased was I though very reasonable and the trade in offer very fair also. The paperwork was processed very efficiently and with no great input on my part being required, which was a relief. So, I’ve obtained the car that I wanted and found the experience to be a positive one overall.

All my questions were answered clearly and patiently, I felt I could make an informed decision. The whole process was smooth, efficient and organised. All very painless, I am pleased with my new car !

This is my second car from Paul ,a genuine and honest dealer all his cars are immaculate and his service is second to none .I can definitely recommend if looking for a car.

Found vIa AA Cars search. Sent message via AA, Telephoned me, very helpful, we arranged a test drive. On arriving very knowledgeable about the vehicle a Peugeot Partner Tepee Automatic with under 300 miles on the clock and as new. Offered a fair price on our trade in, we concluded a deal and completed the necessary paperwork. On collecting of the vehicle the handover included further helpful information about the vehicle. Thank you , we will contact you again when I need a future vehicle.

Lovely Quality vehicle bought from Paul, will Recommend him to any one wanting a new car.

Fully recommend Paul Smith Car Sales Ltd. First class service.

Second time we have dealt with Paul. No pressure when dealing with him, all is explained fully in a helpful manner. His cars are immaculate with a good choice of various models. When a deal is agreed he is very organised in sorting out paperwork there and then, leaving you in no doubt that everything has been done properly and efficiently, he gives you peace of mind and confidence that you are dealing with a genuine guy. Highly recommended in every way, reasonable priced, good quality cars, well presented and just so uncomplicated to deal with. See you next time we’re changing Paul.

Paul is great guy to deal with. Have recently had good selling and buying expierience with him. He gives you loads of info on car you are interested in and also good long test drive. Would definitely deal with again.

First class service from first telephone call to completion of deal. This is my second car purchase from Paul. I live over 2 hour drive away from Pauls car sales and the reason I deal with Paul is because he is genuine and that is very rare in car sales. So thank you Paul.

I would totally recommend Paul Smith cars Ltd, I found the whole experience extremely easy, Paul offered me a fair price for my trade in and explained everything thoroughly to me regarding the paperwork and all my new car controls etc. I would happily travel from our home town St.Neots to Lincoln again and recommend others to visit Pauls website and read the other great testimonials he has received by other satisfied customers.

I have bought a number of cars from Paul Smith Cars over the past 10 years, and always experienced a professional, good value service both for my part exchange and new car purchase. This occasion was no exception and I would highly recommend this dealer.

Absolutely brilliant top guy.
From my initial enquiry, there was no pressure to buy, Paul was extremely helpful with all my questions. Due to the distance (Lincoln – Cornwall) got a friend to look over the vehicle, she replied: “its fab, looks brand new” and she was right. I’ve got an awesome vehicle with minimum mileage and gadgets – without ‘new price tag’.
Paul met me half way to exchange vehicles, explained everything on the car (even got my phone connected!) nothing was too much hassle for him and didn’t feel any pressure from him wanting to get back to Lincoln as soon as the paperwork and final payment was done.
I WOULD recommend Paul to ANYONE who wants a vehicle that’s in showroom condition, with low mileage – he is extremely passionate about the cars he gets, – only the best, and I’ve just got mine back to Cornwall with Pauls help and patience.
I’ll be coming back 🙂 THANK YOU PAUL

Never bought a Car hassle free like today. A genuine Car Seller, not the normal forecourt sales person you normally get at a dealership, where you get the sales person running backwards and forwards to the manager. You only deal with Direct with the owner. Everything from enquires to picking the car up, went smoothly. His car’s are great and very low millage, in lovely condition. Obviously spends a lot of time finding the Cream of the Secondhand market, ensuring its in perfect condition. I was dubious about not dealing direct with a dealership, but I have totally changed my mind, I would be more than happy to recommend Paul Smith Car Sales to anyone. Excellent Service.

Have bought cars from Paul in the past and just bought our third!
Didn’t even consider going anywhere else. This one, like the others is absolutely pristine.
This transaction was smooth and effortless and we would definitely recommend buying from Paul.

Drove a car 170 miles to me after a deposit over the phone then remaining money paid when he arrived with the car. Thanks for your help.

Whilst searching for a Ford Kuga I came across Paul Smith’s website and saw exactly what we were looking for a low mileage, right age, diesel and most importantly a reasonable price. I contacted Paul and was impressed with his friendliness and knowledge as we discussed the car. He kept me up to date with the car’s arrival and arranged a collection time. When we arrived at Lincoln the car was exactly as described clean and looking like new even though it is three years old. The handing over of the car was trouble free and all the paperwork was handled efficiently. The whole buying process was smooth and friendly with no hard sell or trying to sell extras as we have experienced in the past. We would have no hesitation in buying from Paul again and have already passed on his name to friends and family.

We had been looking for some time for our desired car, and I contacted Paul Smith when he advertised one on his website. Our dealings with Paul have been very positive and resulted in us purchasing a much longed for mini convertible – great spec, condition and low mileage. Throughout the whole process Paul was very communicative and updated us regularly with photos, emails and videos of the vehicle, as we were not local to him. I would have no hesitation in buying a car again through this independent trader, our experience was made very personal and we left with the car that we had spent a long time looking for.

Very Nice honest Man. Sells honest cars. Would use again and recomend.

It is nearly a month since I purchased my Ford Kuga from Paul Smith Car Sales so I am able to review my purchase following a decent time period. I contacted Paul via AutoTrader initially and he was very quick to respond and I must say that communication throughout the transaction was always fast and efficient. We travelled 70-miles to see the vehicle and took it for a good test drive. Although it was 2-years old it was in showroom condition and has met all my expectations. Paul gave me a very fair value for my previous car and organised the details for both cars with DVLA from his office, allowed me to use his PC to modify details with my insurance provider and sorted out Road Tax at his local Post Office. He is very knowledgeable and helpful and at no point during my dealings with him did he pressure me at all. It was a pleasure to deal with Paul and I am so pleased to have my Kuga. I can highly recommend Paul Smith and will definitely use him in future.

Paul gave us really good help and advice when we bought our Zarira from him. Unlike some other dealers the cars on his forecourt are spotless inside and out with them all looking as good as each other. He specialises in good condition in low mileage exmotability vehicles so they have all been properly serviced having the keys and books with them. One of the good things was he arranged for the transfer of our personal number plate to the vehicle plus progressing the other DVLA online paper work on our behalf. Another good thing was he did not try to push any extras which some of the larger dealers seem to push onto the price. There is parking beside his lot and it is easy to find on Wragby Road Lincoln. The best thing I can say about this Paul is that we would go back for another vehicle along with recommending him to friends.

Efficient, great knowledge of vehicles for sale, easy to deal with, didn’t feel i was being pressured.

Paul Smiths attention to detail is exceptional that is the reason I come back to purchase cars from Paul. Paul knows his business well and his cars are presented to the highest standard. Purchasing from such a likeable and dedicated person, you can drive a new car home with confidence.

Excellent service from start to finish. Very professional and knowledgeable. Vehicle was prepared to a very high standard and all supporting documentation was provided. Really helpful and efficient – we drove away with the car within one and half hours and are very pleased with it. Would definitely use this dealer again.

Brilliant, Paul was great got us exactly what we wanted would definitely buy again from him without a doubt.

Excellent service. Great cars and well priced. I think he can’t get stock in quick enough. I we be a return customer when the time comes. Good one Paul.

If you want a car of excellent quality and have a friendly, hassle free, and no pressure sales experience then this is the place to buy your vehicle. After first contacting the company about the Renault Scenic Xmod which was advertised on the web site I found him to be informative and helpful. I would highly recommend using a company which provides such good customer service.

Very easy to deal with. Car spotless on the two times I have collected from him.

I can’t thank Paul enough for his professionalism and diligence. He took the time out to understand exactly what I needed and then talked me through all the options. There was no pressure whatsoever and the car I bought from him is perfect. Very, very highly recommended.

I purchased a car from this company yesterday and can highly recommend them as the deal was done with efficiency and it was nice to get someone who offered a good quality service and most of all let you decide whether to purchase without any pressure. It was like a ‘breath of fresh air’ NOT getting a pushy salesman as is usually the case at the main dealers. If I require another car in the future I would definitely look at Paul Smith Car Sales Ltd website and if they have something suitable I would have no hesitation in buying another car from them. They should be congratulated on the first class service given.

My first car bought from Paul. A beautiful Peugeot Tepee. Metallic Silver. Drives like a dream. Paul was friendly and informative. The transaction was smooth and easy.
When I drove home, I had a question about a lock on the car. I rang Paul and he answered my question straight away. ( Actually, if I had read the manual, I would have found the answer) But Paul never made comment. Very polite indeed.
I would highly recommend a visit to view the pristine cars on his forecourt.
I don’t think I have stopped smiling 🙂
Thank you very much. I will definitely be back for my next car.

Very polite, informative, drove 120 miles to see the Car. It was everything he said it was. Exchanged with ours could even surrender the PCP there and then. Most definitely use again. In fact I may just phone direct before I did a internet search.

I purchased a Citroen Picasso from Paul at his Lincoln car lot i emailed him before i went and he got back to me within minutes, he was very clear with his description of the vehicle and had the vehicle ready when i arrived. Paul was very polite and helpful while we looked around the car and at no time was he pushy like some salesman can be. At no time did we feel pressured to buy and nothing was to much trouble for him. On the test drive Paul took the vehicle to quiet part of town and let us take over so that we could take our time to get used to the car and he just sat back and just spoke when we asked him something. All in all this was the best car buying experience i have ever had i will definitely buy my next car from him and will pass on my experience to anybody looking for a great place to buy a car from. Thank you Paul for a great experience and a great car.

Just purchased my third car from Paul at the weekend and once again I’m very pleased with the quality of vehicles and customer service Paul provides. The low mileage and top quality presentation of the vehicles make buying a car from Paul the next best thing to buying from new, but with out the costs associated. Paul is very knowledgeable about the vehicles he sells and the wider market and allows you to come to an informed decision on your requirements rather than being given the hard sell by an on-commission, suited showroom sales exec. Paul has made the whole process of part-exchanging my old vehicle very straight forward each time, something that can be quite stressful having sold privately in the past. In summary, a professional, established local dealer who supplies quality cars at an affordable price.

This is my second car purchased from this local dealer. On both occasions we have received very friendly, efficient and knowledgeable service. I have no hesitation in recommending him to other prospective car buyers.

A professional, trustworthy and friendly company. I have purchased several cars over the past 10 years, and always experienced the same excellent service. High quality and good value vehicles always available.

Great garage, have already recommended them and will continue too.

Dealing with Paul was a hassle free experience. He has exceptional stock on site. We saw the car we liked and quickly came to a deal which I felt was good value. Would recommend this dealer as a great place to find your new car.

We rang Paul Smith Car Sales to check that a particular car was available to veiw. It was so we agreed on a time to arrive. On arrival the car and Paul were on the forecourt ready for us. Paul explained a few things about the car then left us to check it out for ourselves. There was no pressure, no gimmicks and no sales pitch, just a straight forward discussion which resulted, within half an hour, in an agreed sale and part exchange deal. I would not hesitate in recommending Paul Smith to friends and family.

Excellent Quality. Very helpful, all his cars are A1 condition with low mileage.

Paul Smith Car Sales were a pleasure to deal with, open, honest, really helpful and excellent communication. There wasn’t a hard sell, the car was exactly as advertised. They had a range of quality cars. We would give our business to them in future.

Excellent Car Sales, freindly, professional. I recommend Paul Smith to any prospective car purchaser. His vehicles are all immaculate, extremely well presented. Paul provides a superb service, while efficient is still personal to you. I travelled a round trip of 800 miles to get my car and was not dissapointed.

Having bought three cars from Paul Smith, each car has been brilliant, bought the last car today a Ford kuga, immaculate as always, I have used a few car traders in my time, but not like this he’s the best, nothing is too much trouble, cheers Paul, Dave

I definitely was not looking forward to changing my ageing car, but then I came across Paul. After chatting with Paul on the phone I decided it was worth a drive over to Lincoln to check out the car I was interested in. It was well worth the drive, I tried out the car he had for sale, it ticked all my boxes and then some, so ended up driving back home in it, perfect and it could not have been any easier. After driving my new car for a while, I had to phone Paul for some help with the radio. He was more than happy to give me some advice over the phone and was very sorry I hadn’t mentioned I use an iPod in the car as he would have been very happy to set it all up for me before I drove home again. Not to worry, all sorted. I’ll be delighted to return again to Paul without any reservations if and when I need to change my car again. Thanks very much Paul.

Very pleasant hassle free car buying experience with no pressure. Paul is a very friendly person and puts you right at ease. He knew all the car functions and explained them clearly to us before we drove away. We would not hesitate to recommend Paul to anybody looking to buy a high quality used car. We are extremely pleased with our purchase which was exactly as advertised and will certainly return for a future purchase.

Dealt with Paul over the phone as we live on the other side of the country. He was friendly, reassuring and efficient. Vehicle purchased last week and because of the distance we arrange delivery through him, arrived this morning and wow, stunning vehicle just like he described, immaculate inside and out. Would recommend him to everyone!

Excellent from start to finish, very friendly and would highly recommend and would Definitely purchase another car from Paul. Cheers

Very good and friendly experience very thorough and friendly service.a very nice chap.

This is the second car that I have purchased from this dealer who is small in the number of vehicles available for sale but big in providing a great quality of service. On each occasion the transaction was dealt with professionally and smoothly including the transfer of a personalised registration. The details of vehicles on his website are comprehensive giving full details of the vehicles for sale offering a number of different makes and models. The seller offers a great service and I would recommend anyone that is looking for a newer second hand vehicle to check out the website and review the vehicles available for sale.

We found Paul to be a very professional non pushy sales man. His cars are displayed fully prepared, in top condition and at a great price. We would highly recommend Paul Smith Car Sales.

As an unconfident driver unused to urban driving, I was so pleased when Paul offered to bring the car to me so that I could test drive on local roads. The car was well presented and as described. It was a pleasure to do business with Paul and I would not hesitate to recommend.

Quality service & quality cars from Paul Smith Car Sales